{"id":"kyc-aml-policy","title":"KYC - AML Policy","categories":["footer-menu-information"],"path":"kyc-aml-policy","layout":"default","content":"\u003cComponents.Block\r\n templateName={'cms-page'}\r\n title={'KYC - AML POLICY'}\r\n\t\t\t\t\t\t\t\t\tmod={'legal'}\r\n containerMod={'legal'}\r\n date={'Last Updated: 17.06.2026'}\r\n id=\"terms-and-conditions\"\r\n \u003e\r\n\r\n \u003cComponents.Block templateName=\"block-display-by-conditions\" conditions={{hideForCountries: ['CA','IN','ZW']}}\u003e\r\n \u003csection\u003e\r\n \u003cp\u003e1. By agreeing to these Terms, you authorize the Company to regularly conduct various checks at the Company’s sole discretion or if required by third parties (including regulatory agencies), in order to verify your identity and contact information (\"Verification\").\u003c/p\u003e\r\n \r\n \u003cp\u003e2. An individual cannot participate in a game for money unless that individual is an Account Holder. To be registered as a player, an individual must register personally and submit an application for registration. The following information must be provided:\u003c/p\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eDate of birth together with valid identification showing that he/ she is over eighteen (18) years of age or the applicable legal age of majority as stipulated in the jurisdiction of your residence. Identification documents which must be submitted include:\r\n \u003cul\u003e\r\n \u003cli\u003ecopy of a valid Passport, copy of other identification paper and a proof of address;\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/li\u003e\r\n \u003cli\u003ePlayer’s first and last name;\u003c/li\u003e\r\n \u003cli\u003ePlayer’s full residential address;\u003c/li\u003e\r\n \u003cli\u003ePlayer’s valid email address;\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003cp\u003eThe Company reserves the right to request additional documentation and perform additional checks in order to verify the information provided. An account may be suspended until satisfactory information is provided.\u003c/p\u003e\r\n \r\n \u003cp\u003e3. The Company reserves the right to suspend your account, if we are unable to ascertain that you have reached the Eligible Age. If, while using the Website services associated with gambling, you were below the Eligible Age:\u003c/p\u003e\r\n \u003cul\u003e\r\n \u003cli\u003eYour account will be closed;\u003c/li\u003e\r\n \u003cli\u003eAll transactions made during this period of time will be annulled, and the money deposited to your account will be returned;\u003c/li\u003e\r\n \u003cli\u003eAll your bets made during this period of time will be cancelled and refunded;\u003c/li\u003e\r\n \u003cli\u003eAll your winnings accumulated during the period of time when your age was under the Eligible Age will be lost, and you will have to refund the Company with all the amounts withdrawn from your account at the Company’s request;\u003c/li\u003e\r\n \u003cli\u003eA deposit made to your account will not be refunded due to Company policy violation.\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \r\n \u003cp\u003e4. In the event that the information provided by you proves to be false, incomplete, inaccurate or misleading, and also if the information specified during registration does not correspond to your passport data, these Terms and Conditions shall be considered violated, and the Company may immediately close your account and cancel all funds in your balance, in addition to other actions at the Company’s sole discretion, including refusal to provide use of the website services.\u003c/p\u003e\r\n \r\n \u003cp\u003e5. Consideration timelines for KYC documents could be up to 30 working days from the moment when the client provided all requested documents.\u003c/p\u003e\r\n \u003c/section\u003e\r\n \u003c/Components.Block\u003e\r\n \u003cComponents.Block templateName=\"block-display-by-conditions\" conditions={{showForCountries: ['CA','IN','ZW']}}\u003e\r\n \u003csection\u003e\r\n \u003ch5\u003e1. Purpose\u003c/h5\u003e\r\n\u003cp\u003eThis KYC Policy outlines the procedures for user registration, identity verification, age compliance, account management, and anti-money laundering (AML) measures for all customers of the Company. The policy is designed to ensure compliance with applicable laws and regulatory requirements.\u003c/p\u003e\r\n\r\n\u003ch5\u003e2. Restricted/Prohibited Jurisdictions\u003c/h5\u003e\r\n\u003cp\u003eThe Company does not accept registrations or allow participation from individuals located in jurisdictions where online gambling is prohibited or restricted by law. The Company maintains a list of such jurisdictions and will block access from these locations. Customers are required to confirm their country of residence during registration, and the Company reserves the right to request proof of location at any time. Accounts found to be in breach of this requirement will be closed and all associated funds may be forfeited.\u003c/p\u003e\r\n\r\n\u003ch5\u003e3. Customer Identification and Verification\u003c/h5\u003e\r\n\u003cp\u003eTo register as a player, an individual must:\u003c/p\u003e\r\n\u003cul\u003e\r\n \u003cli\u003eRegister personally and submit an application for registration.\u003c/li\u003e\r\n \u003cli\u003eProvide the following information:\r\n \u003cul\u003e\r\n \u003cli\u003eDate of birth and valid identification showing the individual is over eighteen (18) years of age or the legal age of majority in their jurisdiction.\u003c/li\u003e\r\n \u003cli\u003eCopy of a valid passport or other government-issued identification.\u003c/li\u003e\r\n \u003cli\u003eProof of address (e.g., utility bill, bank statement).\u003c/li\u003e\r\n \u003cli\u003eFirst and last name.\u003c/li\u003e\r\n \u003cli\u003eFull residential address.\u003c/li\u003e\r\n \u003cli\u003eValid email address.\u003c/li\u003e\r\n \u003c/ul\u003e\r\n \u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eThe Company may request additional documentation and perform further checks to verify the information provided. Accounts may be suspended until satisfactory information is received.\u003c/p\u003e\r\n\r\n\u003ch5\u003e4. Enhanced Due Diligence (EDD) for High-Risk Customers\u003c/h5\u003e\r\n\u003cp\u003eThe Company applies Enhanced Due Diligence measures in the following cases:\u003c/p\u003e\r\n\u003cul\u003e\r\n \u003cli\u003eCustomers identified as high-risk based on risk assessment criteria (e.g., country of origin, transaction patterns, occupation).\u003c/li\u003e\r\n \u003cli\u003eCustomers making large or unusual transactions.\u003c/li\u003e\r\n \u003cli\u003eCustomers with complex ownership structures.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eEDD measures include, but are not limited to:\u003c/p\u003e\r\n\u003cul\u003e\r\n \u003cli\u003eObtaining additional identification documents.\u003c/li\u003e\r\n \u003cli\u003eVerifying the source of funds and/or source of wealth.\u003c/li\u003e\r\n \u003cli\u003eConducting adverse media and sanctions screening.\u003c/li\u003e\r\n \u003cli\u003eOngoing monitoring of account activity.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003ch5\u003e5. Politically Exposed Persons (PEPs)\u003c/h5\u003e\r\n\u003cp\u003eThe Company identifies and applies additional scrutiny to Politically Exposed Persons (PEPs), their family members, and close associates. PEPs are subject to EDD measures, including:\u003c/p\u003e\r\n\u003cul\u003e\r\n \u003cli\u003eEnhanced identity verification.\u003c/li\u003e\r\n \u003cli\u003eDetailed source of funds/source of wealth checks.\u003c/li\u003e\r\n \u003cli\u003eSenior management approval before establishing or continuing a business relationship.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\r\n\u003ch5\u003e6. Large or Unusual Transactions\u003c/h5\u003e\r\n\u003cp\u003eThe Company monitors all transactions for size, frequency, and pattern. Any large or unusual transactions are subject to review and may trigger EDD procedures. Examples include:\u003c/p\u003e\r\n\u003cul\u003e\r\n \u003cli\u003eSingle or cumulative transactions exceeding a set threshold.\u003c/li\u003e\r\n \u003cli\u003eTransactions inconsistent with the customer’s known profile.\u003c/li\u003e\r\n \u003cli\u003eRapid movement of funds in and out of accounts.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003cp\u003eSuch transactions may be reported to relevant authorities as required by law.\u003c/p\u003e\r\n\r\n\u003ch5\u003e7. Source of Funds and Source of Wealth Checks\u003c/h5\u003e\r\n\u003cp\u003eWhere applicable, the Company will request information and supporting documentation to verify the source of funds and/or source of wealth, especially for high-risk customers, PEPs, or in the case of large/unusual transactions. Acceptable documents include bank statements, payslips, business ownership records, or other evidence as deemed appropriate.\u003c/p\u003e\r\n\r\n\u003ch5\u003e8. Age Verification and Account Management\u003c/h5\u003e\r\n\u003cp\u003eThe Company will suspend accounts if it cannot verify that the customer has reached the eligible age. If a customer is found to be underage, the account will be closed, transactions annulled, and funds returned as per policy. Any winnings accumulated while underage will be forfeited.\u003c/p\u003e\r\n\r\n\u003ch5\u003e9. False or Misleading Information\u003c/h5\u003e\r\n\u003cp\u003eIf information provided by a customer is found to be false, incomplete, inaccurate, or misleading, the Company may immediately close the account, cancel all funds, and take further action as necessary.\u003c/p\u003e\r\n\r\n\u003ch5\u003e10. Document Review Timelines\u003c/h5\u003e\r\n\u003cp\u003eKYC documents will be reviewed within 30 working days from the date all requested documents are provided.\u003c/p\u003e\r\n \u003c/section\u003e\r\n \u003c/Components.Block\u003e\r\n\u003c/Components.Block\u003e\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n \r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n","blocks":{"data":"","comment":"","mainPageBG":"","isMenuImageColored":"","mainMenuImage":"","mobilePanelImage":"","isMobilePanelImageGreen":"","categoriesMenuImage":"","pageGameMenuImage":"","anonOnly":"","userOnly":"","showForUserGroups":"","hideForUserGroups":"","showForCountries":"","hideForCountries":"","showOnWeekDaysNumbers":"","timeStart":null,"timeEnd":null,"showForLicenses":"","hideForLicenses":"","title":"KYC - AML Policy | LuckyWins","keywords":"","description":"","canonical":"","noindex":""}}